Hampstead Medical uses various forms of communication to deliver important information to you. This is in the form of phone calls, letters, SMS, and email. To continue to provide these pertinent details to you, please ensure your contact details, including address, phone, and email, are up-to-date. Please let our lovely staff know if you would like to opt out of any communications.
Our doctors are not to be disturbed during their consultations, except for an emergency, and cannot take phone calls during this time. Our reception staff can take a message on your behalf and forward this to the doctor electronically to be addressed outside of consultations. Any emails received will also be forwarded to the doctor for their attention outside of consultations. Your message and any correspondence received will be responded to within 48 hours, where possible.
Please contact us for further information.
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Dr Cecile Arcena will be away 21/01/25 -10/02/25
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Hampstead Medical is registered with MyMedicare.
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Please ensure that you inform us of any changes in your details (address, Medicare card number, Concession Card details (if any).
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Please download the HotDoc app for ease of booking and checking in for you appointment.